TOPIC: Manual Recalculation

The Manual Recalculation process performs the math inside your Capital Software billing application.  This process analyzes the transactions for every account and calculates the outstanding amount for that account.  No one else can be in the system when this process is run.  This process must be run at least after applying charges and when penalties or interest are applied. Click here for rest of tip. 

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Welcome to the "Love"  Method


Capital has implemented our “LOVE” method of technical assistance.  To our customers, the “LOVE” method is a comfort level we establish to understand the user’s critical needs and key dates for their operations.  To us the “LOVE” method is a level of accuracy that ensures a high quality support relationship is maintained. 

 “L” is for LOG IT. “O” is for ORGANIZE. “V” is for VERIFY for accuracy. “E” is for EXECUTE. 

This simple four-letter word is our promise to deliver what you need to know, when you need to know it.



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